How to upload your car refinance documents to Caribou

During your auto refinance, you’ll need to provide us with some documents about your vehicle and yourself. The documents must be accurate, clear, and readable. This allows Caribou to process your auto refinancing much faster, so you can start saving on your auto loan.

The documents you’ll need are based on the offer you selected, your lender, and your state. For each document you send, they must be accurate, clear, and easy to read. This lets us process your auto refinance faster so you can start saving on your auto loan.

To make things easier for you, you can upload your documents directly from your smartphone. Here’s how

Step 1: Log in to your Caribou dashboard

Caribou Document Upload Dashboard

Once you’ve selected an offer, you’ll be asked to upload your documents through our dashboard.

Step 2: Choose how you want to upload your document

You can take a photo or upload an existing file from your device or cloud storage.

Tip: Make sure your document is clear and in color, with all four corners visible and no glare.

Step 3: Upload any remaining documents

Caribou Dashboard with some documents uploaded

Add any additional documents requested so we can finish reviewing your application.

Step 4: We’ll review your documents

Caribou dashboard documents upload complete

Once you’ve uploaded your documents, our team will review them and let you know if anything else is needed.

If at any moment you need help uploading your documents, please email us at contact@gocaribou.com or call us at 1-877-903-6394.

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