FAQ
I’ve heard of refinancing a mortgage. Can I really do the same thing for my car?
Most people are familiar with refinancing a mortgage, but you can also refinance auto loans! When you refinance an auto loan through Caribou, you often save hundreds—even thousands—in interest.*
Why should I refinance my vehicle?
Many people refinance because they can get better terms than when they first purchased their vehicle. This saves people money over the lifetime of their loan, either with a lower monthly payment, interest savings, or both! When you refinance, you also have an opportunity to adjust the term of your loan.
What factors go into qualifying for a refinance?
When you apply for a refinance, we’ll need a few pieces of information about you and your vehicle. This information helps us find the best terms you qualify for, and helps us pair you with one of our lending partners.
What kind of vehicles can I refinance through Caribou?
We currently work with all passenger vehicles including cars, trucks and SUVs. At this time, we are unable to offer refinancing for motorcycles and any commercial vehicles.
Can I refinance my lease through Caribou?
No, we do not currently refinance auto lease buyouts.
The process was so simple and fast. My person Rea was so sweet and informative. My payment was cut 150.00 and my interest was cut in half. I recommend anyone taking the plunge!
The guy who handled our application was great,. Really helpful, friendly, and informative. He simplified the professional jargon in an easy to understand way that made us feel like we were well informed as we moved through the process. He got us a great deal on the interest rate and got our payment lowered by more than a third of our previous loan payment. It was an overall excellent experience.
Great experience! Customer service is great! Very helpful, explained everything clearly, answered every question throughly and with kindness. Within a week everything was processed. Fast, friendly service. Definitely recommend!!
Fantastic experience. They did everything very speedy and answered any questions I had. Got me an excellent rate to refinance and even gave me an opportunity to skip a payment from my old loan. I will definitely recommend them to friends or family looking to refinance.
I was able to sign from my phone on Docusign which made the experience very easy and seamless. I also received a prepaid Fed-ex Envelope and sent notarized documents overnight. Highly recommend as I saved 150 per month and I pushed out my first payment 90 days which bought me time to pay off a few bills. I can also use the cost savings to purchase a vehicle for my kids who will be driving soon. It’s a win win situation.
It was pretty easy. Once I submitted my information they were quick to respond with an offer, I submitted my paperwork and less than 14 days my rate went from 15.99 to 9.25 which saves me almost $200 a month. At least I'm in the single digits and will refinance again in 6-12 months. They are legit in finding a financial institution with better rates.
I'll be totally honest, this was so much easier than I expected. The people I talked to to were great to work with and explained everything perfectly. The process was quick and easy. Thanks to everyone I talked to… You do a great job!
Great company to work with they went the extra mile with customer service to win me back. Great communication as well. Steve the sales manager helped me out.
The follow up on getting through the refi process was great. Good communication. They took me through everything step by step. The process itself was quick and efficient, so there was no waiting and wondering.
It was fast, direct and instructions were very clear. You also made as much of the process digital as possible so went easier than i thought it would be,
Very easy to transition and very thorough. I got more benefits with them than my previous lender. Lowered my payment.
Great experience. Easy to see my loan options and rates, complete the online application and team was great on follow items to complete the loan in just a few days. I would highly recommend Caribou and use them again.
The process was very easy. The response was quick. Great communication throughout the refinancing. They are a good team that helps you get everything finalized correctly and conveniently. I highly recommend caribou for your financial needs.
The process to refinance my Auto loan was hassle-free and smooth. The employees were polite, courteous and professional. They helped us secure a new loan with an interest rate that was beyond our expectations.
Can’t believe how easy it was to refinance my loan with the help of Caribou! They helped me go from a 13% APR to 6%…and did all the paperwork. When I had questions, it was easy to get a representative who was knowledgeable about my car loan. Five stars all the way!
The process for refinancing my auto loan with Caribou was really smooth. Approved promptly with a really good interest rate & my loan consultant Sara was great to work with as well. Highly recommend.
The customer service was very helpful, drago and his team worked with to get a good rate per my Credit and a better extended warranty. Not to mention my monthly payments dropped and overall I’m am extremely happy with this service!
What a great experience! Caribou was super quick to help with refinancing my car. Lowered my interest rate by over 4%, super helpful, no pressure, and very friendly! While I hope I don't need to refinance again anytime soon, if I do, it will be through caribou!
They made the whole process of refinancing very easy The communication whether phone or email was timely and instructions were easy to follow. I would definitely use them again



